Cancellation Policy

Cancellation Policy:

  • A minimum of 48 hours notice must be given for any changes or cancellations, otherwise there will be a charge (normally the full cost of the treatment).

  • ​A no-show for a treatment signifies a late cancellation and a full treatment charge will apply.

  • Cancellations can be made by telephone (07503171672), email (

  • ​Cancellations are only complete upon receiving an email or text response from us confirming the cancellation. If you do not receive this confirmation then it may be that we did not receive your cancellation notice, so please contact us again.

  • ​Cancellations cannot be made directly with the clinic at Lily House. They must be done directly with Man Ki Shanti Reflexology Ltd. using the methods listed above.

​Right To Cancel:

  • In certain circumstances we may need to cancel your booking, in this event we will contact you by email or telephone.​


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